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Helpful Information for Understanding Our Offerings
We want our clients to be confident that they have made the right choice in selecting Craters & Freighters Washington DC for assistance with their specialty packaging, crating, and freight shipping needs. That’s why we provide a number of ways you can learn more about our company and our processes.
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Recent Blog Posts
An Overview of the Crating, Packaging and Shipping of Military Assets
When it comes to a worldwide presence and the need to get equipment and other resources to where they are required quickly efficiently, no organization compares to the U.S. military. In fact, logistics are often referred to as the lifeblood of the military. Much of the transporting of goods for the Marine Corps, Air Force, Army, Navy and Coast Guard is handled by the branches themselves. However, they also use outside specialty crating, packaging and shipping companies to assist them with logistical challenges.
What Is White-Glove Delivery Service and Who Needs It?
The term “white-glove” services refers to assistance provided with an elevated level of care and attention to detail. (Learn more about the term and its origins below.) In specialty crating, packaging and shipping, those descriptions certainly apply, but the term can also mean an extension of typical services.
Frequently Asked Questions
Do you ship anything and everything?
Yes, with a few exceptions such as, barrels, food/perishable items, alcohol, guns, ammunition, vehicles, and live animals. If you have questions on your particular item contact us so we make sure your item is something we can crate and ship. For your hazardous material shipping needs, please visit our Hazmat Shipping page.
Can you come out to my location to assess my needs?
In most cases, we can effectively provide an estimate over the phone. However, for unique circumstances, we can schedule an onsite consultation visit to determine the best packaging, crating, and shipping solution for your logistical needs.
Do you offer insurance?
Yes, we can insure your items with industry-leading insurance that others do not offer. Each item to be insured is different and selecting the correct coverage is an important decision. For assistance in selecting the right coverage, please contact us for details.
What is your process?
Step 1 – Contact us to discuss your needs.
Step 2 – We provide an estimate with a recommended approach.
Step 3 – Once you approve, we schedule a pickup of your item(s), if applicable.
Step 4 – We confirm the dimension(s) and weight(s) of your item(s), and confirm/collect payment.
Step 5 – We package, crate and/or ship your item(s).
Step 6 – We provide tracking information for your shipment, if applicable.
Do you offer unpacking, inside delivery, and debris removal?
Yes, please contact us for information and pricing.
Do you handle hazardous material and dangerous goods?
Yes, we can pack and ship most hazardous materials according to 49 CFR, IMDG, and ICAO regulations. Please visit our Hazmat Shipping page for more information.
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